Returns Policy
If you wish to return an item, you may do so within 14 days of receiving your order.
To be eligible for a return, items must be:
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Unused
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In their original, sealed packaging
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In the same brand-new condition as received
Once approved, we will issue a full refund for the item(s) (excluding original delivery costs).
Please contact us before sending anything back and include your order/invoice number:
📧 jordan@saviourtattoosupplies.co.uk
📞 0161 399 3016
Returns must be securely packaged by the customer. Any damage caused in transit due to poor packaging is the responsibility of the sender.
Hygiene & Safety-Critical Items
For health and safety reasons, we cannot accept returns on any of the following if they have been opened, used, or unsealed:
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Tattoo needles and cartridges
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Inks, pigments, and liquids
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Grips, tubes, tips, or any sterile or hygiene-critical items
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Gloves, razors, wipes, or any single-use or hygiene products
If any of these items arrive damaged or faulty, contact us immediately and we will resolve it.
Faulty or Incorrect Items
If your item is faulty, damaged, or incorrect, please contact us as soon as possible with your order/invoice number.
Depending on the situation, we will offer:
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A replacement
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A refund
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Or a credit note
In some cases, we may ask for photos of the issue before arranging a return. This is for quality control and to help prevent repeat issues.
If the item is confirmed faulty, we will arrange and cover the return shipping.
General
At Saviour Tattoo Supplies, customer service comes first. We aim to resolve issues quickly and fairly.
If you have any questions, just get in touch.