In the event that you would like to return an item or items, we offer a full money back guarantee (less delivery costs) if these items are returned within 14 days of purchase as long as they are in the exact same brand new sealed condition as they were when they arrived to you.
Please contact our customer service either by email or phone and please let us know your invoice number of the goods requiring return.
Collection will be arranged and a refund will be actioned when the item or items have arrived to us. It is down to the customer to ensure product(s) are packaged safely for their return.
In the instance of faulty goods and opened goods, please contact our customer service team via email or phone with the invoice number of the goods requiring return. Our team will advice you on how to proceed. We offer full refunds or credit notes or where fit, replacements on faulty goods and we will arrange for collection of these. In some circumstances, pictures of the faulty goods may be required; this is just for our customer service and manufacturing logs to prevent future repeats of the same issue.
At Saviour, customer service will always be key and at the heart of what we do. We work in line and accordance to the GOOD WILL RETURN POLICY. Please call us or email us on 07973 698385 or firstname.lastname@example.org